This Privacy Policy describes how Haku Labs collects, uses, discloses, and protects Personal Data in connection with the provision of its services (“Services”). Haku Labs is committed to processing Personal Data in compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the UK Data Protection Act 2018, the California Consumer Privacy Act of 2018, as amended (“CCPA”), and other relevant privacy laws.

Our Services are intended for use by businesses and organizations only. We do not knowingly collect or process Personal Data relating to individuals under the age of 18. All customer data is stored locally within secure infrastructure, protected by strict access controls and encryption measures.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Haku Labs may collect the following categories of Personal Data:

Data Subject Rights

Depending on your jurisdiction, you may have the right to:

• Access your Personal Data

• Rectify inaccuracies

• Request erasure (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Lodge complaints with supervisory authorities

To exercise these rights, contact us at privacy@hakulabs.ai.

Anti-Spam Policy

Haku Labs enforces a strict Anti-Spam Policy to ensure compliance with applicable laws (including GDPR, CAN-SPAM Act, and similar regulations) and to protect the integrity of our Services.

a) Prohibition of Unsolicited Communications

Users of Haku Labs must not use the Services to send unsolicited commercial emails, bulk messages, or other forms of spam. All outreach conducted via our platform must be based on:

• Obtained consent from recipients; or

• A legitimate interest and a prior business relationship, as defined by applicable law.

b) Unsubscribe and Opt-Out Requirements

All communications sent through the Services must include a clear and functional opt-out or unsubscribe mechanism, enabling recipients to withdraw consent to further communications.

c) Monitoring and Enforcement

Haku Labs reserves the right to monitor usage of its Services for compliance with this Anti-Spam Policy. Accounts found in violation may be subject to suspension or termination, and offending content may be removed without notice.

d) Reporting Violations

To report suspected spam or misuse of our Services, contact us at abuse@hakulabs.ai.

Updates to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or prominently within the Services.